Mail Order

How can I place an order? 


Customers can launch an e-order by using our secure shopping cart. Please include your contact phone number and occasion date in the box at check out. There is NO minimum purchase. 


You may call us to place your order and pay using any major credit card or E-mail your order to cs@celebratetheday.biz.  Billing Address, Shipping Address, Quantity and Merchandise Descriptions must be included. This is requested to reduce errors of any information provided to us and for your records to have a copy of what information you submitted.  We also accept American Express, Discover, Visa and Mastercard payment information by phone. 


When will my order ship? 


Orders of in stock merchandise placed by 12 PM Central Time will ship the same day (Monday - Saturday). Orders of in stock merchandise placed later in the day will go out the following business day.


First Class and Priority Mail takes 2-5 Days within the United States. UPS Ground in the Continental US is usually 3-5 Days depending on how close your state is to Tennessee.


UPS 2nd Day and Next Day air services are shipped the same day when orders are placed by 12 PM central time Monday - Friday.


Orders with out of stock items ship from Tennessee 3-4 business days from the date your order is placed.


What do I do if I receive defective merchandise? 


In the event that you receive defective merchandise, call CTD with a description of the defective product within 48 hours of receipt. If the merchandise is damaged in shipping, save the box and packing materials. Do not discard any damaged merchandise or packing materials until you speak with a Customer Service Representative and they instruct you to do so. 

We cannot be held responsible for damage or shortages not reported within 48 hours. Insurance is included for all methods of shipping. In the event you do not receive your package on the scheduled day of delivery, contact us immediately. If you have the tracking number, you may call them directly or contact us to find out what has happened to your package.

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Celebrate the Day

Nashville, TN 37207-3379, US

(615) 613-3282

Hours

Mon

8:30 am – 6:00 pm

Tue

8:30 am – 6:00 pm

Wed

9:00 am – 5:00 pm

Thu

9:00 am – 5:00 pm

Fri

9:00 am – 5:00 pm

Sat

9:00 am – 1:00 pm

Sun

Closed