How does CTD ship packages?
All Orders are shipped Priority Mail or UPS Ground with delivery confirmation and insurance unless you upgrade to UPS 2nd Day or Next Day Delivery.
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When will my order ship?
Orders of in stock merchandise placed by 3 PM Central Time will ship the same day (Monday-Saturday) from Franklin, TN 37067. Orders placed after 3 PM will ship out the following business day unless shipping is upgraded to UPS 2nd Day or UPS Next Day.
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What information do I need to provide for shipping?
UPS, DHL, Fed Ex does NOT deliver to PO BOXES! We will need your physical address and contact phone number for shipping purposes. Please add this information to the special instructions when you check out on-line as well as the occasion date for the use of the merchandise.
If you are sending a gift to a different address, please provide the recipient's name, phone number, and physical address.
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What are the transit times?
Priority Mail and UPS Ground ~ Packages usually take 2-5 days to arrive in any state Nationwide. Neither Priority Mail or UPS Ground is guaranteed to arrive on any particular day.
Other Information
**UPS, DHL, Fed Ex does NOT include Saturday and Sunday as shipping days. For example, your package ships on Thursday and the transit time is 2 days, count Friday as 1 day, Monday (2nd day) the package would arrive.
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